FireBoard
Can I use the FireBoard with my gas, propane, or charcoal grill?
Absolutely! The thermistor temperature probes are rated up to 572°F (300°C), which should be satisfactory for most cooks on a grill. Temperatures inside of some grills may exceed the probe ratings, especially over a direct flame, so please use cautio
Does the Fireboard 2 have WiFi?
Yes, the FireBoard has WiFi and Bluetooth capabilities, allowing you to connect to the FireBoard Cloud and remotely monitor your temperatures.
Can I really monitor temperatures from anywhere using my Fireboard 2?
Yes! If your FireBoard is connected to the FireBoard Cloud (via Wifi) and you are able to access the FireBoard App via WiFi or data, then you can monitor your Sessions and Drive Programs.
Can the FireBoard be used without cloud monitoring?
Yes, the FireBoard also works over Bluetooth (direct to phone). To use your FireBoard on an Android device, make sure your device is an Android 5.0 or later and is equipped with a Bluetooth 4.0+ radio.
How long does the device take to charge? How long does the battery last?
The FireBoard should take between 4-6 hours to charge. The charging and power behaviour of the FBX11 and FBX2 units is similar to a cell phone, where the device can be powered from USB and also recharge at the same time. The device will automatically
Is the FireBoard weather-resistant?
The FireBoard 2 series models (FBX2, FBX2D, FBX2K) are all weather resistant, but not waterproof. The technical definition of water resistant is that it is able to resist the penetration of water to a certain degree, but not entirely.
Are the probes waterproof?
Yes. Our manufacturer for the probes confirms they are waterproof, and our testing supports this claim; however, we do not recommend submerging the probes for an extended period of time.
Do the ambient probes plug in the same way as the food probes?
Yes, the ambient probes have an identical plug (2.5mm audio plug) on the end, so you can mix and match ambient/food probes however you would like.
How long are the probe cables?
They are 6′ in length.
Can I have more than one FireBoard on an account?
Yes! You can have multiple FireBoards on one FireBoard Cloud account.
Removing a FireBoard
A FireBoard can only be assigned to one account. If you are creating a new Cloud account, or gifting your FireBoard to someone, then you will need to remove the FireBoard from your account in the FireBoard app. Tap Settings. Under “Devices”, tap the
What do I need to use a fan?
To use a fan with the FBX2D or FBX2K, you’ll need a compatible fan, such as the FireBoard Drive Blower G3. The fan will plug directly into the FBX2D or FBX2K unit.
Does the USB-C port power the fan and keep FireBoard 2 Series unit charged?
Yes, the USB-C port is PD (Power Delivery) enabled which means it can shift into a 12V power input, providing plenty of power to run the fan at 100% while keeping the FireBoard running and charged for longer cooks.
Is my phone/tablet compatible?
The FireBoard requires that your mobile device is equipped with Bluetooth 4.0+ hardware and runs either iOS or Android. To use FireBoard on your Apple product, make sure your device is one of the following with iOS8 or later:. iPhone 4s. iPad (3rd ge
My FireBoard got rained on. What should I do?
If your FireBoard got wet/was exposed to water, do not turn it on; let the unit air dry completely before resuming operations. If you experience an issue after turning the unit on again, reach out to our customer support team at [email protected]
How do I check what version of firmware I have on my FBX and FBX2?
To check your FireBoard firmware version:. Press and hold any button. Click on ‘Settings’ then ‘Info’. Your firmware version is the number next to ‘Version’. To check your firmware version on the FireBoard app:. Tap ‘Settings’. Tap ‘Device Log’. Scro
Does the FireBoard Spark have a Power Save mode?
Yes, the FireBoard Spark automatically enters a low-power state after a period of inactivity to conserve battery life. Additionally, when the probe is closed, the Spark powers off. There’s no need to manually enable Power Save mode; it’s built into t
How do I check what version of firmware I have on the Fireboard Spark?
To check your FireBoard firmware version:. To check your firmware version on the FireBoard app:
How do I update the FireBoard Spark firmware?
Send us an email at [email protected] and we can queue your Spark for the most up-to-date firmware version.
Why isn’t SyncMode working properly between my FireBoard 2 device and Spark?
If SyncMode between the Drive 2 and Spark is inconsistent or showing “No Data,” try the following:. Ensure both devices are on the same, stable Wi-Fi network. Move the devices closer to the Wi-Fi router to improve connectivity. Update the firmware on
How do I perform a factory reset on my FireBoard Spark?
To reset the FireBoard Spark:. Hold the button to view the main menu. Press the button once to hover over “Settings”. Hold the button to enter the “Settings” sub-menu. Continue pressing the button until reaching “Factory Reset”, and hold down the but
Can I use the FireBoard Spark with multiple probes?
No, the FireBoard Spark itself does not support multiple probes. However, it can be used in SyncMode with a FireBoard Drive 2 or FireBoard 2, which allows you to monitor multiple probes and display their data on the Spark.
How do I ensure a stable Wi-Fi connection on my FireBoard Spark?
For a stable Wi-Fi connection, ensure that:. Your Spark is within range of a strong Wi-Fi signal. Your network is operating on a 2.4 GHz band, as the FireBoard Spark does not support 5 GHz. Restart your router or modem if connectivity issues persist.
Why isn’t my FireBoard Spark connecting to Bluetooth?
If you’re having trouble connecting the Spark to Bluetooth, try the following steps:. Ensure Bluetooth is enabled on your phone and is compatible with the Spark. Turn your phone’s Bluetooth off and back on. Unpair any previously connected devices tha
How long does the battery last on the FireBoard Spark?
The battery life of the FireBoard Spark depends on usage, but it typically lasts for several months with moderate use. To extend battery life:. Ensure the probe is closed when not in use. Take advantage of the automatic Power Save mode.
Can I sync my FireBoard Spark with the FireBoard app?
Yes, you can sync your FireBoard Spark with the FireBoard app for monitoring and control. Ensure that both the Spark and your mobile device are connected to the same FireBoard account and Wi-Fi network, or that Bluetooth is enabled for a seamless con
How long does the FireBoard Pulse battery last?
The Pulse battery lasts for over 24 hours on a single 15-minute charge.
Can the Pulse withstand high temperatures?
Yes, the external sensor can measure up to 662°F (350°C) and handle searing temperatures up to 806°F (430°C) for short durations (3.5 minutes).
Is the FireBoard Pulse dishwasher safe?
While the Pulse is water-resistant (IP67), it is recommended to hand-wash the device to avoid long-term damage to the charging components.
Can the Pulse control the FireBoard 2 Drive fan?
Yes, it can. While temperature readings may vary due to proximity to cooking meat, our testing has shown that these variations are within the same deviation range seen in standard wired ambient probes tied down with grill clips.
Do I need an S1G Antenna to connect the Pulse to a FireBoard device?
While not strictly necessary, we highly recommend using the S1G Antenna for the best experience. You can still use the Pulse via Bluetooth connection to your FireBoard 2 without an S1G Antenna, but the S1G Antenna enables long-range connectivity, sig
How long does the Pulse’s battery last on a single charge?
The Pulse’s battery will last approximately 24 hours on a single charge under normal use conditions. This may vary depending on usage patterns and environmental factors.
Is the Pulse waterproof?
The Pulse is water-resistant with an IP67 rating, meaning it’s safe to use in rainy conditions and can be washed with soap and water. While it can be cleaned in a dishwasher, we do not recommend this method as cleaning chemicals commonly used in dish
How many Pulse probes can I connect to a single FireBoard device?
You can connect up to 32 Pulse probes to a single FireBoard 2 device equipped with an S1G antenna. This allows for extensive monitoring of multiple cooking zones or dishes simultaneously.
Does the Pulse work as a standalone device without a FireBoard?
Yes, the FireBoard Pulse can work as a standalone device by connecting directly to your smartphone via Bluetooth. However, using it with a nearby FireBoard 2 is recommended so that you can leave your grill/smoker unattended and use the mobile app on
Can I set alarms or notifications using the Pulse?
Yes, you can set temperature alarms and receive notifications through the FireBoard app when using the Pulse. This works for any connectivity method you use (e.g. S1G via FireBoard 2, Bluetooth via smartphone, etc.)
Is the FireBoard app required to use the Pulse?
Yes, the FireBoard app is required to set up and get the most out of your Pulse. Currently, it’s not compatible with third-party apps, but all features are accessible through the FireBoard app, ensuring a seamless and integrated experience. The FireB
How does the battery life of the Pulse compare to other wireless probes on the market?
The FireBoard Pulse offers approximately 24 hours of continuous use on a single charge, which is at the top end of the market for wireless probes. Like other high-end wireless probes on the market, Pulse will charge to full within 10-15 minutes. What
The app is not finding Pulse via Bluetooth
Ensure your Pulse is on the charger and close to your smartphone. The app will display a popup immediately after removing the Pulse from the charger. If the issue persists, ensure your phone’s bluetooth is enabled and that permissions were granted up
Do you need a Drive cable for the Fireboard 2 models?
The FireBoard 2 unit (FBX2) will require a Drive Cable to operate a fan. The FireBoard 2 Drive (FBX2D) and FireBoard 2 Pro (FBX2K) have an integrated 2.5mm barrel plug for a fan to plug directly into the unit, no Drive Cable required.
Can you attach a Drive cable and the S1G Antenna at the same time?
While it’s a tight fit, you can use both at the same time! We have many customers who use a blower and the S1G Antenna at the same time.
Do you need to have the Drive cable plugged in to power to run a fan?
The Drive Cable will pull power from your FireBoard to run your fan. However, the FireBoard’s runtime will be reduced when operating a fan due to more power being used to run both the fan and the FireBoard. Make sure to check on the battery if not pl
Will the Fireboard Drive Blower work with my grill/smoker?
The FireBoard Drive Blower comes with two adapter plates) That should allow installation on a variety of grills and smokers. We also have ball valve and nozzle adapters available. There are numerous grills and smokers on the market, and sometimes fan