The HarkBBQ Team is ready to help with any of your queries.

Send us an email and we will connect - info@harkbbq.com

Visit us at HarkBBQ HQ:
19-25 Cyber Loop, Dandenong South, VIC, 3175

Or give us a call:

HARKBBQ

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Fireboard Case User Guide

MANUALS & GUIDES

Fireboard

Where can I find my tracking information?

Can I add or remove anything from my order?

Can I change my ship address?

ORDER ENQUIRIES

How do I track my order?

What is your shipping policy?

Do you offer free shipping?

Do you ship outside of Australia?

My order was marked delivered but it’s not here?

What do I do if I receive the wrong item or a damaged item?

Do you ship to my location?

SHIPPING

What is your return policy?

How do I return an item?

When will I receive my refund?

RETURNS

Grill No Longer Feeding Pellets  / Loss of Temperature

Grill Not Lighting / No Smoke from Grill / Grill Not Heating Up

WiFi Connection Issues

Differing Temperatures / Adjusting Temperatures

Grill Power Issues / No Power to the Grill

The Hopper Alarm Constantly Sounding

The Combustion Fan is Not Running / Operating Correctly

The Grill is Making a Clicking Noise

Sequence GMG Start Up

Error Codes

Green Mountain Grills

Bradley cabinet is not increasing temperature. (Heating element)

Bradley is displaying an “E” Error Message

Bradley is displaying an “E1” Error Message

Bradley Smoker

Flame Failure / Flame Cutting Out / Faulty FFD - Hark Gas Smoker

Flame Failure / Flame Cutting Out / Faulty FFD - Hark Big Boss Smoker

How can I convert my Hark gas smoker to natural gas

Hark

TROUBLESHOOTING

Can a Hark gas smoker be connected to natural gas?

Can I source spare parts for my Hark Smoker?

Can I source spare parts for my Bradley Smoker

Can I source spare parts for my Green Mountain Grills

PRODUCT ENQUIRIES

Hark Chubby Offset Smoker Warranty

WARRANTY INFORMATION

Bradley Smoker P10 Smoker User Manual

Bradley Smoker Cold Smoker Adapter Manual

Bradley Smoker 4 Rack Digital Smoker Manual

Bradley Smoker 4 Rack Original Smoker Manual

Bradley Smoker 6 Rack Digital Smoker Manual

Fireboard FBX2K Guide

Fireboard FBX2D Guide

Fireboard FBX2 Guide

Fireboard Drive Cable Guide

Hark 2 Door Gas Smoker Manual

Hark 2 Door Gas Smoker Exploded Diagram

Hark Patio Gas Smoker Manual

Hark Big Boss Gas Smoker Manual

Hark Big Boss Gas Smoker Exploded Diagram

Hark Hickory Pit Offset Smoker Manual

Hark Hickory Pit Offset Exploded Diagram

Hark Chubby Offset Smoker Manual

Hark Chubby Offset Smoker Exploded Diagram

Hark Texas Pro-Pit Offset Smoker Manual

Hark Texas Pro-Pit Offset Smoker Exploded Diagram

WHOLESALE APPLICATION

Fireboard Case User GuideUpdated 2 months ago